Legal Notice
In accordance with the Act on Specified Commercial Transactions of Japan, we disclose the following information.
| LABEL | VALUE |
|---|---|
| Service Provider | Name: Pluralworks LLC Representative: Takahiro Ikeuchi Address: 3-3-13 Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-0023 Japan Phone: Disclosed without delay upon request. Email: support@chronock.ai |
| Pricing | Please refer to the Pricing page on this site for current plan prices. |
| Additional Fees | Internet connection fees, communication charges, and other costs required to use the service are borne by the customer. |
| Payment Methods | - Credit card (Visa, Mastercard, American Express, etc.) |
| Payment Timing | - Initial: Charged immediately when the service agreement is formed (upon paid plan subscription). - Renewal: Automatically charged on each monthly or annual renewal date according to the subscription agreement. |
| Service Delivery | Available immediately after payment is completed. |
| Returns/Cancellation | Refund requests must be made within 14 days of purchase. Orders for paid plans are processed by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all orders and handles returns and refunds in accordance with Paddle's Invoiced Consumer Terms (https://www.paddle.com/legal/invoiced-consumer-terms). You can cancel your subscription (stop auto-renewal) from the settings screen in the service. |
| System Requirements | - Internet connection - Latest versions of Google Chrome, Microsoft Edge, or Safari - JavaScript enabled - Google account or Microsoft account (for integrations) |